VIVO White Manual Height Adjustable Stand Up Desk Frame with Hand Crank System, Ergonomic Standing 2 Leg Workstation for Home Office, Gaming, and Study - DESK-V101MW

Summary: Practical, no-fuss desk frame with very clear instructions.I was looking for a desk frame that utilized a manual crank instead of an electric motor so I could save money, get (a little bit) of exercise, and minimize complexity. Plus, having a manual crank means I can use my desk without power. I purchased just the desk frame (without a desk top) since I wanted to stain and finish my own butcher block. I ended up purchasing a Hardwood Reflections European Walnut 6 ft. piece and used Varathane oil-based stain and a stain Varathane oil polyurethane finish (4 coats, though if I hadn't messed up it would have been 2 coats).Value: The price is competitive with market leaders like Fully Jarvis, and the quality seems to be very good so far (I just finished the desktop and assembled it yesterday).Quality: 3/4 - The metal legs are plenty sturdy. The hand crank is lightweight but works well. PLEASE NOTE: This hand crank extends, so please be aware of this when you assemble this. This is an excellent design, as it allows you to mount the hand crank such that it is out of the way under the desk when not needed, yet is instantly available when needed. The fasteners provided are of surprisingly good quality and are not cheap metal. The heads are well formed and resist stripping. The only reason I am giving three stars for quality instead of four is more of a quality control issue: the main telescoping crossbar I originally received was defective. I could extend the crossbar but could not contract it.Customer Service: 4/4 - No one wants to have to contact customer service. However, I was pleasantly surprised when I contacted Customer Service as I found them prompt and professional. I explained the problem I was experiencing with the part, and they shipped me a replacement without requiring a return of the defective part via express mail. The replacement part functioned as designed.Ease of assembly: 4/4 - The instructions are some of the best I've seen from any company. They are very clear, and provide helpful information such as the size of drill bits to use when drilling pilot holes and driving the included fasteners (screws).